11 February 2015

Which? Trusted Traders Goes from Strength to Strength

Which? Trusted Traders now has more than 4,300 approved contractors and Build UK Specialist Contractors can receive 50% off their first year’s membership when they join the growing scheme. Now in its second year, Which? Trusted Traders gives consumers confidence that they are hiring a professional contractor they can trust, because all Which? Trusted Traders have passed a rigorous assessment process.

As Build UK Specialist Contractors have already been assessed to join their trade association, they can apply to become a Which? Trusted Trader via a streamlined application process and benefit from a 50% discount on their first year’s membership provided that the terms and conditions are met.

Which? Trusted Traders are able to use the Which? Trusted Traders logo across all their business and promotional materials and receive an enhanced listing on the Which? Trusted Traders website. In the event that things go wrong, they are able to access a dispute resolution service provided by Ombudsman Services reassuring customers that they take complaints seriously. 

Contractors involved in the scheme are seeing workloads increase, which explains why more than 82% retain their membership.

Scott McDonald from Traditional Roofing and Building Ltd, a member of the National Federation of Roofing Contractors (NFRC), said:

In my opinion, the Which? Trusted Traders scheme is very worthwhile. Which? is a recognised and trusted brand that appeals to all ages and the stringent checks and rigorous vetting that we had to go through gives peace of mind to our customers.” 

Build UK Specialist Contractors can apply to become a Which? Trusted Trader by phoning Which? on 0844 249 9179 and using the code TT-BUILDUK to organise a site visit with a Which? assessor, who is a Trading Standards professional.  There is a non-refundable application fee, which is variable depending on the size of the company, and full details of what is involved can be found in the application process.

For more information about the scheme, visit the Which? Trusted Traders website.